If you decide you do not want the merchandise, you can return your order by mail. For this reason, we will not be able to cancel or change your order once it’s submitted. We begin processing orders immediately upon receipt. Orders placed on ship from the US, and all international shipments are subject to your country's applicable duties, taxes and other clearance charges. For international shipments, the shipping charge at checkout covers the cost of freight only and does not include any applicable duties, taxes or clearance fees.Ĭan I make changes to my order after I purchase? Once the claim is filed, please go to our customer service portal to contact us.Īm I responsible for international duties and taxes? If you feel that your package was lost or stolen, please contact the shipping carrier directly to file a claim. Our customer service agents only have as much information as can be seen by you through the tracking number. Any inquires on the exact location of your package should be made to the carrier directly. Please check the associated tracking number provided in your shipment confirmation email. Please contact us right away by going to our customer service portal we begin processing orders right away but may be able to change the address if caught soon enough. I entered in the incorrect address what do I do? Whether your parcel is a domestic (USA) or international shipmentĪll shipping rates will vary depending on a few different factors:.Transit times vary based upon the following conditions: *NOTE: During new releases or holidays, there may be an additional 2-4 business days of processing time. Continued abuse of our services will cause your IP address to be blocked indefinitely.All orders take between 2-5 business days for processing before being dispatched. Please fill out the CAPTCHA below and then click the button to indicate that you agree to these terms. If you wish to be unblocked, you must agree that you will take immediate steps to rectify this issue. If you do not understand what is causing this behavior, please contact us here. If you promise to stop (by clicking the Agree button below), we'll unblock your connection for now, but we will immediately re-block it if we detect additional bad behavior. Overusing our search engine with a very large number of searches in a very short amount of time.Using a badly configured (or badly written) browser add-on for blocking content.Running a "scraper" or "downloader" program that either does not identify itself or uses fake headers to elude detection.Using a script or add-on that scans GameFAQs for box and screen images (such as an emulator front-end), while overloading our search engine.There is no official GameFAQs app, and we do not support nor have any contact with the makers of these unofficial apps. Continued use of these apps may cause your IP to be blocked indefinitely.
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